Questions To Ask When Hiring a Home Health Agency

Choosing the best home health agency seems like a daunting task, but when a loved one needs specialized care, it is important that the time is taken to find the best provider to care for the health of your loved ones. Rather than hire the first agency that comes your way, conduct plenty of research ahead of time. During that research, make sure to conduct interviews with several health agencies and ask questions. Some of the most important questions to ask when interviewing home health agencies bethesda md include:

Q1: How long have you been in business?

Choose an experienced home health agency. Agencies with experience know what it takes to make their customers happy and have the skills and expertise to do just that.

Q2: Are you Medicaid/Medicare certified?

If you plan to use insurance to help cover the costs of home care, make sure that you choose an agency is that certified in government insurance programs. Not all home agencies are.

Q3: What type of training do your caregivers receive?

Do not hire a home health agency that fails to provide their employees with extensive training. When you inquire of the training, you’ll know firsthand if the provider has what it takes to care for your loved one.

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Q4: Can I choose my own caregiver?

It is important that you hire an agency that allows you to choose the caregiver who comes to your home to provide care. Not every person is compatible with the next and with the wrong caregiver, this can cause trouble from the start.

Q5: Do you have references?

Request references from the home health agency and be sure to check with them to learn their thoughts about the company. Any good agency should be able to provide three to four references upon request. Don’t settle for less.